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Cancellations:

I understand that sometimes you need to change your schedule. I kindly ask that you give a 24-hour notice if you must cancel an appointment. Cancellations made less than 24 hours in advance or no showed will be charged 50% of the services scheduled for the time of services booked. Any “no-shows” will be also be charged 50% of the services booked. Repeat offenders will be required to leave a credit card number on file for future appointments.

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Guests who arrive more than 15 minutes after their scheduled appointment time will not be guaranteed service, may need to reschedule and will be charged as a cancellation.

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I recommend that you schedule your next appointment prior to leaving the salon to ensure you have the appointment time that you most desire.

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I VALUE YOUR TIME SO PLEASE VALUE MINE.

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Payments & Gratuities:

I accept cash, checks and all major credit cards.
 

Gratuity is not included in the service fees listed on my price list. Gratuity is not accepted on credit cards; however, I do accept gratuity in cash.

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Guarantee:

Although I do not give cash refunds, all services have a limited time guarantee. If for any reason you are not satisfied, please let me know within 48 hours. The service you received will be redone at no expense!

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No Pets:

Sorry, but by Michigan state law, no pets are allowed in salons.

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Child Safety Policy:

My concerns are for the safety of your children.

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I understand how challenging it is finding time to spend for yourself. I also understand that your “me time” does not always align with your nail appointments. However, my policy strictly prohibits unsupervised children in the studio. I kindly request ONLY those receiving services be present in the service areas. Older children, (12+) capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child’s safety in mind.

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My studio is not child-proof. Sharp instruments and chemicals make for a potentially dangerous environment for young children. I am dedicated to providing each of my guests with the highest level of services possible. I greatly appreciate your compliance with my child safety policy.

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